RA66 takes every user's privacy seriously. This policy clearly explains how we collect, use, and protect your personal information — no hidden agendas, no confusing fine print.
Note: This Privacy Policy describes ra66's data protection practices and applies to all ra66 platform users in Malaysia. By using our services, you agree to the practices described here.
RA66 understands that your trust is the most valuable asset we hold. As an online entertainment platform serving users in Malaysia, we know that sharing personal information with any online platform is not something taken lightly — and we do not take that trust for granted.
This Privacy Policy is designed to give you a clear and honest picture of how ra66 handles your personal data — from the moment you register an account through every interaction you have on our platform. We are committed to transparency, which is why this document is written in plain language, not convoluted legal jargon.
The ra66 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and global industry best practices. Every data-related decision we make is guided by one question: is this in the best interest of our users?
RA66 only collects information that is genuinely necessary to provide a safe and quality service. Below are the categories of information we collect:
| Data Category | Examples of Information | Primary Purposes |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC) and legal compliance |
| Contact Data | Email address, phone number | Account communications and customer support |
| Financial Data | Payment methods, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security and fraud detection |
| Usage Data | Game history, preferences, activity logs | User experience enhancement and compliance |
| Communication Data | Support chat records, sent emails | Dispute resolution and service improvement |
We also collect information automatically when you use the ra66 platform, including navigation data, session duration, and usage patterns. This data is collected in aggregate and generally cannot identify you as an individual.
Important: RA66 will never ask for your banking password, PIN, or any sensitive information unrelated to our standard registration and verification process.
All information you provide to RA66 is used on a clear and lawful basis. We do not use your data for any other purpose without first obtaining your consent. Below are the primary purposes for data use:
Marketing Preferences: You may opt out of marketing communications at any time by contacting the ra66 support team. This will not affect your core account services.
RA66 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Full stop. This is a principle we will not compromise on.
However, there are limited situations where we need to share your information with other parties for legitimate purposes:
Every third party we work with is required to meet data protection standards equivalent to or exceeding those of RA66. We do not take this responsibility lightly.
Protecting your data is more than a legal requirement for RA66 — it is a core business priority. We continuously invest in security infrastructure to keep your information safe at all times.
Key security measures we implement include:
Security Alerts: While RA66 implements best-in-class security measures, no online system is 100% immune. You are also responsible for keeping your account secure by using a strong password and not sharing your login credentials.
RA66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the ra66 platform.
Cookie Controls: To manage or delete cookies, you can use your web browser settings. All major browsers — Chrome, Firefox, Safari, Edge — provide step-by-step instructions for managing cookies under their "Settings" section.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding your personal data, which ra66 fully respects:
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or out of date, you may request that we correct it promptly.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time, with no penalty.
You may request your data in a machine-readable format for transfer to another platform if needed.
In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.
To exercise any of the above rights, please contact the RA66 support team via live chat or email. We are committed to responding to every request within 30 business days.
RA66 does not retain your data indefinitely. We set reasonable retention periods based on operational and legal requirements:
Once the retention period expires, your data will be securely deleted or anonymised using procedures that comply with industry standards.
RA66 takes the protection of children and minors extremely seriously. Our platform is exclusively for users aged 18 and above, and we implement multiple measures to enforce this age restriction.
If we find that we have collected personal data from an individual under the age of 18 without proper age verification, we will take immediate action to delete that data and close the relevant account. If you believe a minor has registered on our platform, please contact us immediately.
Parental Responsibility: We encourage parents and guardians to monitor their children's online activity and use appropriate parental control software to prevent unauthorized access to gambling platforms.
RA66 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When we make significant changes, we will notify you via an in-platform notification or email.
The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. We encourage you to check this page periodically to stay informed about how we handle your data.
Continued use of the RA66 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way ra66 handles your personal data, our team is ready to help:
We are committed to responding to all privacy-related enquiries within three (3) business days. For formal requests under the PDPA, the response period is 21 business days in accordance with legal requirements.
RA66 does not merely comply with privacy laws — we go beyond them. Here are the concrete commitments we make to every user.
Every bit of data moving between your device and the RA66 platform is protected with 256-bit SSL encryption — the same standard used by leading banks worldwide.
Your personal information has never been and will never be sold to advertisers or third parties for marketing purposes. Your data belongs to you — not us.
RA66 fully complies with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a local user are always respected and protected.
Ra66's data security infrastructure is reviewed regularly by independent third-party auditors, ensuring our protection standards consistently meet industry best practices.
You can access, correct, download, or request deletion of your data at any time. The ra66 team will process every request promptly and transparently.
We do not retain your data longer than necessary. Each data category has a defined retention period, and data that is no longer needed is securely deleted.