Terms and Conditions ra66 —
Complete User Guide

1 Acceptance of Terms of Use

Welcome to ra66. By accessing, browsing, or using the ra66 platform in any capacity — whether as a guest or a registered member — you automatically agree to be bound by these Terms and Conditions and all related policies, including our Privacy Policy and Responsible Gaming Guidelines.

If you disagree with any part of these terms, you are required to stop using the RA66 platform immediately. RA66 reserves the right to modify these Terms and Conditions at any time without prior notice, and it is your responsibility to review these updates periodically.

2 Account Registration Eligibility

To register and use RA66's services, you must meet all of the following eligibility requirements without exception:

• You must be 18 years of age and above at the time of registration. RA66 takes child and youth protection seriously.
• You must be an individual acting on your own behalf — not on behalf of a business entity or any other third party.
• You must register only one account only. Multiple account ownership by a single individual is strictly prohibited.
• You are not currently on any prohibition or restriction list issued by any relevant authority.
• The information you provide during registration is complete, accurate, and up to date.

Ra66 reserves the right to request identity verification (KYC) at any time to ensure user eligibility. The KYC process is an industry standard designed to protect the security of all users on the platform.

3 User Responsibility for Account

Your RA66 account is entirely your personal responsibility. The following are account management guidelines you are required to follow:

• You are fully responsible for all activities that take place under your account — whether carried out by yourself or by any other party using your account.
• Do not share your login credentials, password, or verification codes with anyone — including family members or friends.
• Use a strong password and enable two-factor authentication (2FA) for an added layer of security.
• If you suspect any unauthorized activity on your account, contact the ra66 support team immediately.
• Ra66 shall not be liable for any losses resulting from a user's own negligence in maintaining the security of their account.

All personal information you provide to ra66 will be protected in accordance with our Privacy Policy. We use 256-bit SSL encryption to secure all data transmitted through our platform.

4 Deposit and Withdrawal Policy

Ra66 supports a range of local payment methods suited for users in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, DuitNow, and interbank transfers. All transactions are processed in Malaysian Ringgit (MYR).

Deposit: The minimum deposit is RM20 per transaction. Deposits are typically credited to your account within 1–5 minutes upon payment confirmation. There is no maximum deposit limit unless specified in a particular promotion.

Withdrawal: The minimum withdrawal amount is RM50 per request. E-wallet withdrawals are typically processed within 5–30 minutes, while bank transfers may take up to 24 hours on business days.

• All withdrawals will be processed to the same payment method used for the deposit, unless specific approval has been granted by the ra66 team.
• Identity verification (KYC) may be required before your first withdrawal or when the withdrawal amount exceeds certain limits.
• Ra66 reserves the right to place withdrawals on hold for security review or fraud investigation — this process is typically completed within 48 hours.
• Any attempt to manipulate the payment system or commit financial fraud will result in permanent account closure.

5 Bonus and Promotion Terms

Ra66 offers a variety of bonuses and promotions from time to time to reward our members. All bonuses are subject to the following conditions, which should be understood before claiming:

• Each bonus carries a wagering requirement (wagering requirement) that must be met before any withdrawal is permitted from that bonus amount.
• The welcome bonus may only be claimed once per new user — based on name, IP address, phone number, and payment card details.
• Ra66 reserves the right to void bonuses and related winnings if a user is found to have abused promotions or employed betting strategies designed to exploit bonuses.
• The validity period of each bonus is clearly stated in the respective offer. Expired bonuses cannot be reinstated.
• Bonuses may not be transferred between accounts or directly converted to cash unless the wagering requirements have been met.

Ra66 reserves the right to modify, suspend, or end any promotion at any time. Any bonus-related disputes will be resolved by the ra66 team and our decision is final.

6 General Game Rules

All games offered on the ra66 platform — including slots, live casino, sports betting, and bingo — are subject to their own specific rules, which can be found within each game's interface. The following general rules apply to all game categories:

• Game outcomes are determined by a certified Random Number Generator (RNG) that has been independently verified. There is no manual intervention in determining game results.
• Any technical failure during gameplay — including internet connection disruptions — may result in the cancellation of that round. Bets will be refunded except in cases where the outcome has already been determined.
• Users are responsible for ensuring a stable internet connection while playing, especially during live casino sessions.
• Winnings generated through fraudulent methods, exploitation of system bugs, or unauthorized collusion will be voided in full.
• Minimum and maximum betting limits vary by game and the user's membership status.

7 Accepted User Conduct

Ra66 is committed to maintaining a safe, respectful, and enjoyable gaming environment for all members. The following are strictly prohibited on the RA66 platform:

• Using software, bots, automated scripts, or any unfair method to gain an advantage in games.
• Collusion between players to manipulate game outcomes, particularly in table games and poker.
• Uploading, sending, or displaying content that is offensive, obscene, threatening, or in violation of applicable laws.
• Impersonating others, claiming to be a representative of ra66, or deceiving other users in any form.
• Conducting financial transactions associated with money laundering or the financing of illegal activities.
• Exploiting bugs or system vulnerabilities. Any bugs discovered must be reported to the ra66 team immediately.

8 Account Closure and Suspension

Ra66 reserves the right to suspend or close a user's account at any time for the following reasons:

• Violation of any section of these Terms and Conditions.
• Providing inaccurate or false registration information.
• Suspected fraudulent activity, money laundering, or any other illegal activity.
• User holds multiple active accounts.
• Request from a competent authority.

Users may also close their own account at any time by contacting the ra66 support team. Prior to closure, all eligible real-money balances (excluding bonuses) will be returned to the user once a standard review is completed.

If you feel you need a break from gaming, RA66 provides the option of self-exclusion temporarily or permanently. This is part of our commitment to responsible gaming.

9 Disclaimer and Limitation of Liability

The ra66 platform is provided on an "as is" basis (as-is) and "available" (as-available). While we strive to ensure the platform operates without interruption at all times, RA66 makes no absolute guarantees regarding:

• Uninterrupted service continuity, particularly during system maintenance or unforeseen technical disruptions.
• The accuracy or completeness of information displayed on the platform at any given time.
• The suitability of the platform for any specific purpose other than online entertainment.

Ra66 shall not be liable for any direct, indirect, incidental, or consequential losses arising from use of the platform, including financial losses resulting from game outcomes. Gaming involves financial risk that you should understand before participating.

10 Amendments to Terms and Conditions

Ra66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on the ra66 website.

It is your responsibility as a user to review this page from time to time to ensure you remain compliant with the latest version of the RA66 Terms and Conditions. Continued use of the platform after any changes are published constitutes your acceptance of those changes.

11 Contact Us

If you have any enquiries, concerns, or feedback regarding these Terms and Conditions, the RA66 team is available to assist you at any time. You may reach us through the following channels:

• Live Chat: Available 24/7 within the ra66 platform — the fastest way to get an immediate response.
• Email: [email protected] — for inquiries that require detailed clarification.
• FAQ: Visit FAQ page for answers to the most frequently asked questions.

The ra66 support team is proud to deliver friendly, professional service. No question is too small or too complex for us to handle.